Our client stories

From the public to private sector, short-term projects to end-to-end solutions, our track record is brimming with outstanding stories, remarkable results and happy clients.

  • Developing SAP's ground-breaking wellness strategy

    Developing SAP's ground-breaking wellness strategy

    SAP chose Capita as its strategic HR outsourcing partner, read about how we helped them.

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  • Delivering seamless access to learning with Centrica

    Delivering seamless access to learning with Centrica

    Working with Centrica to transform the way that they manage learning, our cost-effective approach has delivered a myriad of benefits.

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  • Taking control of Perenco's pensions and benefits services to enhance member experience

    Taking control of Perenco's pensions and benefits services to enhance member experience

    Perenco chose Capita for all its pensions and benefits services. Carissa Louis-Alexander, discusses how we partnered in more detail. Find out more.

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  • Bringing the future of learning to RBS

    Bringing the future of learning to RBS

    RBS came to market in 2015 seeking a Managed Learning Service (MLS) provider to support circa 70,000 employees globally, with the majority of learners in UK & Ireland.

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  • Delivering cost savings and increased employee engagement for Heineken

    Delivering cost savings and increased employee engagement for Heineken

    Heineken chose Capita for all its pensions-related services.

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  • How can I engage people with Pensions?

    How can I engage people with Pensions?

    Transforming the Teachers’ Pensions Scheme to improve service and increase engagement.

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  • How do I create the optimal employee culture that also improves sales performance?

    How do I create the optimal employee culture that also improves sales performance?

    Wickes is a £1.5bn home improvement business, operating in a unique sales space - technically retail, but with a strong merchant bias.

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  • How do I plan and execute a mobile workforce strategy?

    How do I plan and execute a mobile workforce strategy?

    Recognised as one of the world’s leading natural resource groups, Kazakhmys is the largest copper producer in Kazakhstan.

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  • How do I attract talent against ongoing skills shortages?

    How do I attract talent against ongoing skills shortages?

    Our long-standing client, the Nuclear Decommissioning Authority, approached us with a unique recruitment challenge that required a tailored end-to-end solution.

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  • How do I improve employee engagement to drive better customer service outcomes?

    How do I improve employee engagement to drive better customer service outcomes?

    BT Enterprise Customer Service were looking to transform service and drive value through their customer experience teams.

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  • How can I transform my workforce and reduce attrition?

    How can I transform my workforce and reduce attrition?

    Due to a national skills shortage of frontline social work professionals our client, Essex County Council, had become heavily reliant on social work agency staff.

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  • How do I create an effective employer brand?

    How do I create an effective employer brand?

    National Grid asked us to reimagine their careers site. To do this, we knew we had to use the very essence of what they do, putting power into the hands of a nation, to inform the design.

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  • How can I improve governance and remain compliant with continual legislative change?

    How can I improve governance and remain compliant with continual legislative change?

    In 2013 the CPNI identified a need for a central knowledge hub that could be made available to businesses employing workers in international territories.

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